To set-up a password, PIN, pattern, fingerprint or facial recognition:

  1. Go to Settings and look for the passcode, security or lock screen feature.
  2. Set-up a password, PIN, pattern, fingerprint or facial recognition. You may also have additional options (quick lock or password protected apps).


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Don't Hack Your Phone

Don’t jailbreak, root or override the security settings on your device.

Stay Up To Date

Keep your operating system updated to protect against cyber vulnerabilities.

Trusted Apps Only

Research apps to make sure they are trustworthy and don’t click on suspicious links.

Get Extra Info

Download your prepaid carrier’s mobile app to stay up to date on any security updates and alerts

Safeguard your information

If someone calls or texts you and asks for personal information (i.e. social security, bank account, driver’s license #’s) do not provide it even if the communication appears to be from a trusted entity. Always call your financial institution or go online to check for scams and to verify whether a request is legitimate.

Always Verify

If the caller claims to be from a business you are familiar with, call that business using a number you trust, such as the number on your bill, in a phone book or on the company’s website.